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CITIZENS’ CHARTER
Part I About Us
Kendriya Vidyalaya Sangathan (KVS) is a registered society under
society registration act 1860 and an autonomous organization under
the Ministry of Human Resource Development, Govt. of India.
The Headquarters of KVS is:
Kendriya Vidyalaya Sangathan (H.Q.),18 Institutional Area, Shaheed
Jeet Singh Marg, New Delhi-110602
Phone No.011-26858570(EPABX), Fax-011-26514179, e-mail
kvssao@nic.in, Website:
www.kvsangathan.nic.in
The KVS administers its various schemes through 18 Regional Offices
spread across the country; and 981 Kendriya Vidyalayas including 03
abroad. Each Kendriya Vidyalaya functions in accordance with
policies framed by the KVS under the overall supervision of its
Vidyalaya Management Committee which is headed by a senior officer
from Defence / Civil Services/ sponsoring agency or an
educationist. All the Kendriya Vidyalayas are affiliated to
with the Central Board of Secondary Education (CBSE),
Delhi.
Policies for Kendriya Vidyalaya Sangthan are framed by its Board of
Governors headed by the Hon’ble Minister, Ministry for Human
Resource Development, Govt. of India. Commissioner, Kendriya
Vidyalaya Sangathan is the Chief Executive Officer (CEO) of the
organisation.
Stakeholders
Students, employees, parents & sponsoring agencies
Vision
KVS envisions itself a world class organization in school education
committed to continually empowering teachers to actualize inside out
synergy in students and enable them to fulfill futuristic societal,
national and global needs and aspirations. (Explanatory
note)
Our
Mission
KVS has a four fold mission viz:-
1) To cater to the educational needs of children of
transferable Central Government employees including defence and para
military personnel by providing a common programme of education.
2.) To pursue excellence and set the pace in the field of school
education.
3.) To initiate and promote experimentations and innovations in
education in collaboration with other bodies like CBSE, NCERT, etc.
4. ) To develop the spirit of national integration and create a
sense of “Indianness” among children.
Services Provided
KVS is providing following services to its stake holders:
1. Admissions
In accordance with the admission guidelines, incorporating
reservation for disadvantaged groups as per government policy.
2. Curriculum Transaction:
Curriculum designed by NCERT/CBSE /KVS is transacted in a regulated
and monitored manner to empower students.
3. In-Service Training Programme:
Structured in-service training programmes are conducted to empower
teachers. Teachers from outside the organization can also take part
on payment.
4. Innovation and Research in pedagogy: KVS with its large pool of qualified and competent teachers
promotes various innovation and research work in curricular
transaction which can be shared with others for the larger good of
the society.
5. Promotion of National Integration, Cultural and Social
Integration, Spirit of Inquiry and Indianness:
KVS with its multifarious activities viz. National and Regional
sports meets, Youth Parliament, JLN Science Exhibition, Social
Science Exhibition etc promotes “ National Integration and
Indianness” amongst citizens.
2. TRANSFER OF STUDENTS
FROM ONE KV TO ANOTHER KV
The study of a student is not hampered due to exigencies of
relocation / transfer of his parent, incidental to his/her service
by automatic admission of the student in the new location, subject
to admission guidelines.
3. Hostel Facilities
KVS provides hostels in a few locations depending on the need and
demand from stakeholders
4. Fee Structure for KVS
The monthly fee charged from students has two main components viz.
Tuition fee and Vidyalaya Vikas Nidhi (VVN). (Details)
5. CURRICULUM IN KENDRIYA VIDYALAYAS
For holistic development of the children, KVS amalgamates academic
activities with the activities in the areas of Health and Physical
Education, Visual and Performing Arts, Work Experience etc.
6. INNOVATIONS AND
EXPERIMENTATION
To inculcate scientific temper in students, promote social values,
and encourage experimentation and innovation, KVS organizes every
year science exhibition, social science exhibition, innovation and
experimentation award competition for teachers as per calendar of
activities.
7. CALENDAR OF ACTIVITIES IN KENDRIYA VIDYALAYAS
Activities outlined in the calendar of activities are implemented
with reasonable flexibility due to local exigencies.
8. EXAMINATION AND
RULES FOR PROMOTION
Students are promoted to the next class based on promotion rules in
vogue. KVS is guided by the recommendation of NCERT and CBSE in this
regard.
9. ISSUE OF TRANSFER CERTIFICATE
Transfer certificate is issued on the request of parent in
prescribed withdrawal form stating clearly details of the child and
reason for taking T.C. T.C is issued within 3-7 working days after
submission of withdrawal form. Delay beyond 07 days can be brought
to the notice of the Assistant Commissioner of the region.
10. Teacher Training
KVS has its own Zonal Institutes of Education & Training which
organise In-service Training Programmes regularly to enrich and
upgrade the teaching skills of teachers. Capacity building
programmes are organised to upgrade the skills of other support
staff also. Induction Courses are also organised by KVS for newly
recruited teachers.
11. Parents-Teachers Association
In order to promote trust and co-operation between parents and
teachers for overall betterment of the students, every Kendriya
Vidyalaya has a Parents-Teacher Association (P.T.A). Its meetings
are held regularly to apprise parents know about the performances
and also put forth their suggestions/concerns before school
authorities.
12. GRIEVANCES REDRESSAL MECHANISM
A Grievance Redressal Mechanism has been set up in the KVS, which
consists of a Grievance Cell at each Regional Office and the
Headquarters of the KVS. Grievances submitted are settled under the
supervision of the Regional Grievance Officer in the concerned
Regional Office and/or the Central Grievance Officer in KVS(Hqrs).
Time between 1600 hrs to 1700 hrs has been fixed on all working days
for attending people for redressal of grievances without prior
appointment at Regional Offices as well as at the KVS(Hrs). A
grievance will be acknowledged immediately, at the most within three
days of the receipt of grievance. Efforts shall be made to redress
the grievance within a period of 2 months. If disposal of a
grievance petition is anticipated to take longer than two months, an
interim reply would invariably be sent.
Deputy Commissioner (Personnel) [011-26858565] is the Central
Grievance Officer. Phone numbers and addresses of Regional
Grievance Officers are available elsewhere in site.
Grievances at the school level are dealt with by the concerned
Principal.
13. Meeting hours
On all working days Officers available in the KVS(HQ) office and KV
Regional Offices meet general public / staff for the redressal of
their grievances and on issues of mutual interest from 4 p.m. to 5
p.m.
Principals/ Principal Incharge – one hour on working days from 11.00
a.m. to 12.00 noon.
Teachers – With prior appointment on any working day.
14. Access to
information:
KVS is a public authority under the Right to Information Act 2005.
List of PIO and first Appellate Authority for each of its regional
offices and the headquarters is available on KVS website. (Details)
Part II. OUR EXPECTATIONS
KVS has identified some
expectations:
A. From students
They are expected to internalize discipline and ethos of KVS and
eschew all acts of indiscipline.
B. From parents
Parents are expected to be proactive in relation to school
activities in general and his/her ward in particular. They are
expected to attend “Parent Teacher Meetings” whenever convened, put
forth their suggestions /concerns fearlessly, and should consciously
find time to check home work/class work by giving adequate
attention. Facilities required at home should also be made
available.
C. From Sponsoring Agencies
To provide suitable land and infrastructure for Vidyalaya.
To supervise day to day activities of the Vidyalaya through
Vidyalaya Management Committee.
D. Expectation from teachers and other staff members
Teachers and other staff members are expected to be role models in
their assigned task. Teachers are also expected to follow code of
conduct prescribed under article 59 of the Education Code for
Kendriya Vidyalayas.
Part III. TARGETS FOR VAROUS SERVICES PROVIDED
To complete activities such as admission, coverage of syllabi;
conduct of examination, sports meet, social science exhibition,
science exhibition- in the nut shell the entire gamut of activities
as per calendar of activities with special emphasis on quality in
respect of all. (Calendar
of activities). With regard to board examinations we
strive to achieve zero failure with special emphasis on quality
dimension.
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